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Sanchar Saathi mandate sparks privacy questions and regulatory debate
Mandatory installation has triggered privacy concerns despite DoT assurances, with experts calling for clearer audits and stronger transparency in Sanchar Saathi’s future upgrades.
The compulsory pre-installation order has raised concerns over user choice, data access transparency and whether the app should remain removable. While the DoT states that Sanchar Saathi collects no personal data unless a user initiates an action, digital rights groups have requested clearer audits, disclosure of data flows and defined retention rules.