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Firstsource backs AppliedAI to strengthen next-generation automation for enterprises
Firstsource Solutions invested in AppliedAI to enhance automation for enterprise clients, targeting 30 % manual reduction via AI-driven workflow integration by 2026.
Firstsource Solutions announced a strategic investment in AppliedAI, a platform specializing in enterprise automation and AI-driven process optimization. The deal aims to accelerate adoption of intelligent workflow solutions across Firstsource’s BFSI and healthcare clients. AppliedAI integrates machine learning and predictive analytics to automate document processing and customer interactions.
The partnership aligns with Firstsource’s digital transformation strategy and builds on its 2024 automation program. Both firms expect the collaboration to expand AI capabilities and reduce manual operations by up to 30 % in client projects through 2026.