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Generative AI now powers Sony Bank’s core
Japanese banks adopt generative AI to enhance operational efficiency and deliver smarter, personalized financial services.
Fujitsu and Sony Bank have integrated generative AI into Sony Bank’s core banking system, enhancing customer experience and streamlining operations. This AI-driven collaboration improves service delivery, automates routine tasks, and offers more personalized banking solutions across Japan. By combining cutting-edge technology with operational efficiency, the partnership sets a potential benchmark for digital banking in the region, positioning Sony Bank as a leader in AI-enabled financial services and customer-centric innovation.